Thank you:
  • 350 registrations

Aged Care Volunteer
emergency support volunteering

Help bring the joy of friendship and companionship to our older Australians

We want to hear from you if you are inquisitive, sociable and passionate about combating loneliness in some of the most vulnerable members in our community.

Become a companion and facilitate well-being in aged care facilities, through arts and crafts, movement and outdoor activities, conversation, storytelling, meaningful connection and administrative support.

You don’t need any experience, just enthusiasm and a desire to give back to the community. We offer flexibility, induction and ongoing training, reimbursement for travel and required checks and clearances, but most importantly, the opportunity to become a part of our compassionate and inter-generational community.

This is a national movement to support our older Australians in aged care facilities, who have experienced increased social isolation and loneliness during the pandemic.

Volunteering even a small amount of time, connection and companionship can have an enormous and direct impact on the lives of others. You might be a student, retiree or working fulltime, and whilst we aim to be flexible to fit into your schedule, forming connection does take time, so preference is given to longer-term volunteers. However, let us know your availability and we will try our best to match you with an activity that fits your preferences.

How you can help

  • Access to and supervision in outdoor spaces or the community
  • Administration support (e.g. answering calls, internal message running, restocking of PPE
  • Companionship, conversation and social engagement
  • Culturally specific and individually appropriate support
  • Leisure activities e.g. reading, music
  • Mobilising support in aid of above activities
  • Physical activity and exercise

How it works

Register your details

Submit your details to our emergency support volunteer list.

Your details are passed along

We'll pass on your details on to organisations in your area.

Organisation contacts you

When available, the organisation will offer volunteer opportunities.

You can make a real difference

Aged care volunteers are essential to supporting the social well-being of residents during these challenging times. Regular visits from volunteers can help improve quality of life and reduce isolation, such as:

  • Improve self-esteem and well-being
  • Diminish feelings of depression and anxiety
  • Maintain and increase independence and sense of belonging
  • Reduce feelings of loneliness and isolation
  • Maintain good emotional and physical health
  • Increase longevity and increase sense of purpose
  • Develop social connections.

The Australian Government is encouraging the return of volunteers and engagement of new volunteers to residential aged care facilities through this ‘ Re-engaging Volunteers into Residential Aged Care Facilities (RACF) Program’.

Volunteers may assist with one or more of the following:

  • Leisure activities such as reading, music, table top games, gardening, arts and crafts
  • Companionship and conversation (chat about shared interests, reminisce on old stories)
  • Access to and supervision in outdoor spaces or the community
  • Physical activity and exercise, including walk around local gardens, enjoy fresh air, game of lawn bowls
  • Mobilising support in aid of the activities above
  • Culturally specific and individually appropriate support to enhance the well-being of our residents
  • Administration support (answering calls, internal message running, restocking of PPE)

Volunteers do not take on hands-on carer or support worker roles. Volunteers will NOT be asked to assist with nursing care, infection, medication, continence management, complex or high-risk resident transfer, direct care for infected residents or documenting provision of care.

Training and Supervision

You will be assisted by your onsite coordinator/mentor who will conduct your orientation and be your point of contact for all communication and supervision. Your time commitment will be flexible but clearly defined alongside your role, in agreement with your coordinator. The program will provide online induction training (approx. 6.5 hours in total) to set you up for a successful volunteer experience in aged care. This could include training on dementia and safe movement, personal protective equipment and infection control, as well as the required checks and clearances (listed below) prior to commencing with a residential aged care facility (RACF). This training is an opportunity to grow your learning and invest in your own skills for now and into the future. Your coordinator will provide on-going support and assistance with facility-specific training.

Requirements

  • provide evidence of up-to-date flu vaccination for states and territories where this is required
  • provide evidence of up-to-date COVID-19 vaccination status
  • undergo a Police Check (if not held)
  • undertake personal protective equipment, infection control and aged care specific orientation training (if not previously undertaken)

Checks and required training are provided free of charge. You will also have access to free PPE and rapid antigen testing.

In recognition of supporting the social well-being of residents during the COVID-19 pandemic, and to address the decline in volunteers during this time, the Australian Government is encouraging the return of volunteers and encouraging new volunteers to residential aged care facilities (RACFs).

The “Re-engaging Volunteers into Residential Aged Care Facilities (RACF) Program” has been established to provide time-limited non-clinical support to older people residing in Residential Aged Care Facilities (RACFs). The public health advice endorsed by the Australian Health Protection Principal Committee (AHPPC) and National Cabinet, encourages increased visits for residents living in residential aged care facilities.

Volunteers have long been an essential part of the aged care system, the volunteer program seeks to complement, not replicate, or replace the paid workforce by a return to providing assistance, companionship and support to residents, essential to the wellbeing of older people.

COVID-19 Age Care Assistance volunteer registration

If you're interested in supporting others through volunteering during this emergency, please submit your details to our database. From there we will pass your details on to organisations needing assistance in your area.

Currently registering for ACT, NSW, TAS and WA

How you think you can help

If you speak any other languages apart from English, please specify

By registering you consent to:

  • provide evidence of up-to-date flu vaccination for states and territories where this is required
  • provide evidence of up-to-date COVID-19 vaccination status
  • undergo a Police Check (if not held)
  • complete a Statutory Declaration if the following statement applies to you "At any time since turning 16, I have been a citizen or permanent resident of a country other than Australia"
  • undertake personal protective equipment, infection control and aged care specific orientation training (if not previously undertaken)
  • my details being shared with aged care facilities where I may be offered a volunteer role and other relevant parties as required for the volunteer placement process

Organisation registration

Are you an organisation in need of volunteer assistance? Register your interest to receive access to emergency support volunteers.

Contact us